Resources | Healthwatch Network website (staff)

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Easing lockdown: Return to work guidance

We share the key issues local Healthwatch Chairs and CEOs should consider in the 'new normal' to best protect staff, volunteers, and the public, as lockdown measures ease.

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Volunteer role descriptions

Take a look at these role descriptions and amend or adapt based on the volunteering needs of your Healthwatch.

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How to start your research project

This guide outlines how you should decide the issues you look at and how to set research aims and objectives.

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Free online training for volunteers

We share free training and online courses which can be completed remotely by your volunteers.

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The Quality Framework: How can it help you?

Find out what the quality framework is, how you can get involved, and how it’s being used by local Healthwatch boards and leaders to improve their work.

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COVID-19 test and trace: Your questions answered

Find out the answers to some common questions about the NHS test and trace service to help you provide advice to the public when it comes to COVID-19.

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Volunteers' Week 2020: Help thank everyone who gives up their time for us

Volunteers’ Week runs from 1-7 June. Say thanks and help raise awareness of why volunteering matters for those who support us.

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Branded resources to support your coronavirus communications

You can now download and edit a range of branded Healthwatch resources, which you can use to communicate COVID-19 messages to the public and stakeholders.

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Changes to CQC’s approach to inspection and regulation

In response to COVID-19, CQC has changed its approach to ensuring the safety and quality of care. Find out what they are doing and how you can help support them.

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COVID-19 Second Phase Response: What have NHS services been told?

Find out what NHS services have been told about resuming routine care.

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Managing volunteers remotely

It’s always important to involve and support our volunteers. We look at the best ways to do this remotely.

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Commissioning an effective local Healthwatch

Local authorities have a legal duty to commission a local Healthwatch. Our guidance explains the steps you can take to commission an effective Healthwatch service.