Campaign support: Flu vaccination
This year, with COVID-19 in circulation, it’s more important than ever that eligible groups are encouraged to get a free flu vaccination. Here we look at how you can support the public campaign.
22 September 2020
How to develop a survey
Find out how to effectively develop and use a survey in your work.
2 September 2020
Top tips for engaging well with people online
After hearing from over 80 Healthwatch about how they've used digital tools since COVID-19 to engage with people online, we’ve put together some tips based on what you’ve told us and included learning from Healthwatch England too.
28 August 2020
How to avoid bias in research
Our aim at Healthwatch is to undertake fair research which isn’t influenced by personal views or preconceptions. This guidance outlines how you can identify and minimise bias in your research so that you can report your findings in an objective way.
21 August 2020
Meeting face-to-face: Protecting our staff, volunteers and the public
With COVID-19 restrictions having been reduced in most areas of England, we have reviewed our guidance about meeting staff, volunteers or the public face-to-face. This guide looks at questions local Healthwatch leaders should consider.
18 August 2020
COVID-19 Third Phase Response: What have NHS services been told?
Find out what NHS services have been told about returning services to near pre-COVID-19 levels, preparing for winter and locking in the benefits that the response to COVID-19 has resulted in.
6 August 2020
Take a look at these tips and tools for storytelling based on shared experiences from the British Red Cross, Age UK and more.
24 July 2020
What does the research process look like from start to finish?
This guidance outlines how you can effectively plan your research and the areas that you will need to consider throughout your research project.
22 July 2020
How to get involved with our work on hospital discharge
Download communications resources to share our report on people's experiences of hospital discharge during the coronavirus pandemic.
14 July 2020
Support our campaign: ‘Because We All Care’
Find out more about our new campaign 'Because We All Care', which launched on 8 July 2020. Download the resources you need to run your own campaign for your community and support national activity.
2 July 2020
Call handling guidance
If part of your role is the respond to calls from the public, take a look at three guides that outline how to structure a conversation, managing a difficult call and assessing safeguarding and risk.
30 June 2020