Understanding the health and social care system e-learning

Check out our e-learning course to help you navigate the health and social care system.
We've launched a bespoke new e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care…
E-learning
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Canva templates and assets

Useful templates and assets to help you with your digital and traditional marketing activities.
Guidance
Woman showing some paperwork to a group of people sat around desks

Healthwatch core skills framework 2025/26

This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.
Guidance
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Annual report template 2024 - 25

Download the new annual report template to showcase your best projects and how you have made a difference for local people in the last year.
Guidance
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Annual report template 2020-21

Download this year's annual report template to showcase how your work has made a difference to services and your local communities.
Guidance
Woman having her blood pressure tested

Volunteer role descriptions

Take a look at these role descriptions and amend or adapt based on the volunteering needs of your Healthwatch.
Guidance
Healthwatch volunteer talking to a member of the public

Complaints policy template for local Healthwatch

If we make a mistake, it’s important that we work quickly to put things right and learn from what has happened. This resource provides a template policy you can adapt to use in your work as a local Healthwatch.
Guidance