Older man smiling
Engaging with people who live with dementia
People who live with dementia are a group often excluded from engagement. This guide describes an approach to gathering their views, including partnership working, co-production and engaging through community groups.
28 October 2020
Guidance
Two women smiling
How to co-produce with seldom heard groups
Co-production allows seldom heard groups to explore issues on their terms - with you facilitating, rather than driving. This guide shares how to co-produce a research project with seldom heard groups.
26 October 2020
Guidance
New Idea Solution Concepts with Light Bulb
How to develop a communications strategy
Find out the critical ingredients for developing communications strategy and then apply and review the approach you have chosen.
26 October 2020
How-to
Two women smiling at a camera phone
How to engage with people using video diaries
Video diaries are a great way of capturing people’s real-time experiences. This guide shares how to engage with people using video diaries.
21 October 2020
Guidance
A Woman stood outside of some buildings
A guide to gaining consent
This guidance explains everything you need to know about consent including: what it is, when it is needed and how to go about collecting, recording and storing it correctly.
28 September 2020
Guidance
Two women and a clipboard
Demonstrating impact – new resources
Help ensure stakeholders, supporters and the public understand the true value your work has for people’s experiences of health and social care.
25 September 2020
Guidance
NHS test and trace app, protect your loved ones. Get the app.
Campaign support: NHS COVID-19 app
The NHS COVID-19 app has been launched to help notify users if they have come into contact with someone who tests positive for COVID-19. Find out how you can support the campaign to get people to download the app.
24 September 2020
Guidance
Nurse in protective work-wear holding syringe and injecting vaccine into senior woman's arm;
Campaign support: Flu vaccination
This year, with COVID-19 in circulation, it’s more important than ever that eligible groups are encouraged to get a free flu vaccination. Here we look at how you can support the public campaign.
22 September 2020
Guidance
Older man standing outside
How to develop a survey
Find out how to effectively develop and use a survey in your work.
2 September 2020
Guidance
A man standing outside on his phone
Top tips for engaging well with people online
After hearing from over 80 Healthwatch about how they've used digital tools since COVID-19 to engage with people online, we’ve put together some tips based on what you’ve told us and included learning from Healthwatch England too.
28 August 2020
Guidance
Young woman at a conference
How to avoid bias in research
Our aim at Healthwatch is to undertake fair research which isn’t influenced by personal views or preconceptions. This guidance outlines how you can identify and minimise bias in your research so that you can report your findings in an objective way.
21 August 2020
Guidance
Woman wearing protective face mask in the office for safety and protection during COVID-19
Meeting face-to-face: Protecting our staff, volunteers and the public
With COVID-19 restrictions having been reduced in most areas of England, we have reviewed our guidance about meeting staff, volunteers or the public face-to-face. This guide looks at questions local Healthwatch leaders should consider.
18 August 2020
Guidance