Teenage girl standing in front of a Healthwatch banner
Volunteers' Week 2020: Help thank everyone who gives up their time for us
Volunteers’ Week runs from 1-7 June. Say thanks and help raise awareness of why volunteering matters for those who support us.
26 May 2020
How-to
An example of a social media card you can create
Branded resources to support your coronavirus communications
You can now download and edit a range of branded Healthwatch resources, which you can use to communicate COVID-19 messages to the public and stakeholders.
15 May 2020
Guidance
Picture of an empty health and care service
Changes to CQC’s approach to inspection and regulation
In response to COVID-19, CQC has changed its approach to ensuring the safety and quality of care. Find out what they are doing and how you can help support them.
15 May 2020
Guidance
NHS Hospital Sign
COVID-19 Second Phase Response: What have NHS services been told?
Find out what NHS services have been told about resuming routine care.
7 May 2020
Guidance
Older woman smiling
Managing volunteers remotely
It’s always important to involve and support our volunteers. We look at the best ways to do this remotely.
5 May 2020
Guidance
Women standing in front of a Healthwatch pop-up banner.
Commissioning an effective local Healthwatch
Local authorities have a legal duty to commission a local Healthwatch. Our guidance explains the steps you can take to commission an effective Healthwatch service.
4 May 2020
Guidance
Man drinking coffee
What to do when a Healthwatch changes provider
Use this checklist if your Healthwatch changes provider. It includes the steps local authorities, outgoing and incoming providers need to consider during this transitional period, to ensure the public continue to receive a good service.
4 May 2020
Guidance
Professional man
What you need to know about COVID-19 as a Healthwatch Chair
As a Healthwatch Chair, being kept informed about key information is an important part of running an effective Healthwatch.
29 April 2020
Guidance
Professional woman
Funding your organisation during COVID-19
Significant pressures have been placed on the running of local Healthwatch with COVID-19. You may have changed the way you work, with staff working remotely, and your priorities for the year may have shifted.
27 April 2020
Guidance
Woman smiling using walking aid
Care Act easements during COVID-19
During the COVID-19 outbreak, councils can pause some of their obligations under the Care Act. We look at how this process works, what it could mean for users of social care and how local Healthwatch can flag potential issues.
20 April 2020
Guidance
How to share COVID-19 related issues with us
Find out how you can share evidence, raise concerns or ask questions about COVID-19
20 April 2020
Guidance
Communicating with the public during the COVID-19 outbreak
This guidance aims to support staff and volunteers to communicate the service that local Healthwatch can offer during the current COVID-19 outbreak and offers communications advice on seeking public feedback about care during this time.
15 April 2020
Guidance