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Resources

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Helping you to create a robust code of conduct
Find out why it’s important your code of conduct is tailored to your values, how it can help you manage challenging behaviours, and meet the needs of the Quality Framework in demonstrating your effectiveness.
7 January 2021
Guidance
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Quality assuring your research
This guide sets out the importance of quality assuring your research and the steps you can take to ensure your research is as good as it can be throughout the research process.
17 December 2020
Guidance
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Online induction for local Healthwatch lead officers
Have you just joined local Healthwatch as a lead officer? Take our online induction to learn more about the role of local Healthwatch, how to provide an effective service, and the support available from Healthwatch England.
25 November 2020
Guidance
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Helping you with your decision making process
Find out more about decision making, including how to meet your legal obligations, with tips on gathering information and prioritising your work plan.
19 November 2020
Guidance
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Thinking about ethics and risk when planning research
What are the two main aspects of research ethics that you need to consider when planning your work? Find out in our new guidance.
11 November 2020
Guidance
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How to get the right sample for your research
Read our top tips for how to choose a good sample of participants for your research projects.
11 November 2020
Guidance
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Online engagement techniques - e-learning module
As we move into an increasingly digital world it's important to get the basics right. Take a look at this e-learning module on how to engage with people online.
10 November 2020
Guidance
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Engaging with people who live with dementia
People who live with dementia are a group often excluded from engagement. This guide describes an approach to gathering their views, including partnership working, co-production and engaging through community groups.
28 October 2020
Guidance
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How to co-produce with seldom heard groups
Co-production allows seldom heard groups to explore issues on their terms - with you facilitating, rather than driving. This guide shares how to co-produce a research project with seldom heard groups.
26 October 2020
Guidance
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How to develop a communications strategy
Find out the critical ingredients for developing communications strategy and then apply and review the approach you have chosen.
26 October 2020
How-to
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How to engage with people using video diaries
Video diaries are a great way of capturing people’s real-time experiences. This guide shares how to engage with people using video diaries.
21 October 2020
Guidance
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A guide to gaining consent
This guidance explains everything you need to know about consent including: what it is, when it is needed and how to go about collecting, recording and storing it correctly.
28 September 2020
Guidance
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