Resources | Healthwatch Network website (staff)

Healthwatch staff member sitting at a desk reading papers

Working with your local Joint Strategic Needs Assessment

Find out more about how the benefits of effectively engaging with your local JSNA

A stack of newspapers

How to pitch your story to the media

Having your story covered by a local paper or influencer is a great way to reach more people and encourage your community to share their views about local services. Here are some top tips to help you pitch your story.

This is a screen shot of the base website to show an example of what it might look like

Using the new Healthwatch website - full guidance

We have worked with the network to develop a new website for local Healthwatch. This guidance covers how to use and manage the different content types within the website.

Local Healthwatch in action at an community event gathering people's experiences.

Purdah guidance (Updated 10 May 2019)

Everything you need to know about how to remain impartial for the duration of the local government elections.

Woman standing next to a Healthwatch banner

What can you expect from us over the next year?

Our new business plan outlines what we will do in 2019/20.

Group of people in a GP waiting room, waiting for their appointment

A guide to Enter and View

Find out more about Healthwatch powers to Enter and View health and care services, including key questions to ask during each stage of the process.

NHS professional standing in front of a Healthwatch sign that says 'talk to us'.

Photography consent form

Good photography is key to help with your communications. It's important that you are gathering consent of anyone in your photos and they understand how the photos may be used. This consent form will help you ensure you have the right permissions.

Women smiling with a phone in her hand

Setting up a Facebook advert

Find out how to make the most of Facebook advertising using this guidance.

CRM guidance - using email marketing on the CRM

The CiviCRM allows you to create, send and track email marketing all from one place. This resource explains how to do that.

CRM guidance - managing cases

Find out how you can use cases to track complex sequences of interactions between people in your organisation and contacts in your CRM.

CRM guidance - creating an activity

Find out how to create and configure new activity types for your Healthwatch.

CRM guidance - using contacts

Find out more about what contacts are, and how to add, edit and delete a contact using the CiviCRM.

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