Volunteers are vital to the work of the Healthwatch network. Our new guide provides best practice advice on the recruitment, management and support of volunteers.
If we make a mistake, it’s important that we work quickly to put things right and learn from what has happened. This resource provides a template policy you can adapt to use in your work as a local Healthwatch.
Find out more about why it’s important your conflict of interest policy is robust, how it can help you to demonstrate your independence to the public and support you in measuring your effectiveness within the Quality Framework.
Find out why it’s important your code of conduct is tailored to your values, how it can help you manage challenging behaviours, and meet the needs of the Quality Framework in demonstrating your effectiveness.
This guide sets out the importance of quality assuring your research and the steps you can take to ensure your research is as good as it can be throughout the research process.