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The Quality Framework can help you evaluate your service by highlighting strengths and weaknesses. Healthwatch Worcestershire explains how the Quality Framework helped them create an action plan and build better community relations.Guidance -
Use our campaign toolkit to help make sure more people are given healthcare information in the way they need it.Blog -
Find out how six Healthwatch in South East London joined together with their ICS to improve access to GP services locally.Blog -
What is Smart Survey and what's the benefit to my Healthwatch? We answer your questions about our new survey tool.Network News -
We’re delighted to let you know that Louise Ansari, our new National Director, has started with us today.Blog -
Find out how five local Healthwatch worked together with Integrated Care Service (ICS) to improve young people' use of accident and emergency (A&E) departments locally.Network News -
Find out how Healthwatch Essex and Healthwatch Suffolk are working with their Integrated Care System (ICS) to improve digital access to health and care.Guidance -
Find out how you can meet the expectations of being part of the Healthwatch networkGuidance -
Qualitative data is information that captures people's views, emotions, thoughts, and attitudes. Learn about the key steps to follow when analysing qualitative data.Blog -
Find out how Healthwatch services in North East London joined together with their ICS to improve access to health services locally.Network News -
Find out how four Healthwatch in Lancashire and South Cumbria joined together with their ICS to improve access to GP services locally.Network News -
The Government has recently published two white papers which may be important for Healthwatch at national and local levels. This article provides an overview of the "Levelling Up the United Kingdom" white paper.
Network News -
The Government has recently published the "Joining up care for people, places and populations" white paper. Read on what it includes and what it means for us.
Guidance -
This guidance covers how to use and manage your Drupal ten website, including how to get started, add content and maintain your website.Guidance -
To understand how reflective our network is, we’re asking all local Healthwatch to report on the demographic profile of their boards, staff and volunteers.Guidance -
Download the new annual report template to showcase how your work has made a difference to local people.Guidance -
Download our learning and development calendar to see what training opportunities you want to join this year.Blog -
Do we enable people to play an active and influential part in our work? Get involved in new research that aims to find out.Guidance -
Local Healthwatch and ICS's across the country have already built strong partnerships. Find out some of the common themes for success, which you could consider when working with your ICS.E-learning -
Take our online course to learn about the essentials of project planning, including developing, planning, delivering and evaluating your project.Guidance -
How can you work with partners to tackle health inequalities? We spoke to Healthwatch Islington about how they make their partnership work and the impact it's had.Guidance -
Use our template Memorandum of Understanding to create a joint agreement on how you and your ICS will formally work together.Guidance -
The Case for support guidance will help you show the value of Healthwatch to your ICS and have conversations about resourcing work.Network News -
Ensuring we have the right digital systems and data processes in place is critical to the local and national work of Healthwatch. Find out how we're improving our systems this year.Network News -
Over a third of you responded to our survey, telling us where our support is helpful and what needs improving. Find out how we will use your feedback to improve our offer to you over the coming year.Guidance -
To ensure we give you the right support, please fill in the Annual Survey and tell us how things work on the ground for you and the constraints you face locally.Guidance -
Having a data protection policy is essential. Use our template to make sure you meet data protection legislation.Guidance -
Data protection legislation requires you to explain to people how you will use their data. Download our templates to help you when engaging people on the phone or face-to-face.Guidance -
We have designed this template data sharing agreement to support local Healthwatch to share data across an Integrated Care System with other local Healthwatch partners.Guidance -
Are you using Smart Survey? Read our guidance to help you get started.Guidance -
Having a common way of classifying information enables us to improve how we analyse information locally and nationally. Find out about the new taxonomy and what you need to do to start using it.Network News -
Has your work directly contributed to a positive change to a health or care service? Then it's time to apply for a National Healthwatch Impact Award to celebrate your achievements. Find out how you can apply and download the criteria for 2023.E-learning -
Surveys are a powerful research tool, and designing them well is critical to their success. Find out everything you need to know about designing an excellent survey.Guidance -
If you are using Smart Survey to collect data, this course will help you understand and use the different analysis tools within the platform.E-learning -
This course will help you become a pro at writing like Healthwatch, so you can inspire your audiences. You'll also take away some handy resources and practical tips to make your job easier.Guidance -
Integrated care partnerships (ICPs) will soon produce their integrated care strategies to influence the five-year plan for health and care services. You can use this opportunity to highlight patient voice.Guidance -
Examples from Healthwatch Oxfordshire demonstrate how working with communities can strengthen your research project and improve outcomes for the community.Blog -
From September 2021, the first phase of work on the Your Care, Your Way campaign began. Read on your reflections and key learnings.E-learning -
First impressions matter. It's important we have a consistent brand look, which people recognise and trust. But what if you don't have the budget for a designer? You can access free branded resources to help you save time and money.E-learning -
The word 'outcomes' is increasingly used in work situations and 'impact' is often linked to it, even in everyday life. But when people use these words are they always referring to the same thing? Find out our definitions.Guidance -
Interviews and focus groups are the most common qualitative research methods used at Healthwatch to understand people's experience of care. Take a look at our guide to find out what qualitative research is and when to use it.Guidance -
How can you involve people with learning disabilities in your work? Take a look at how Healthwatch Essex approached it.Network News -
Healthwatch Week 2022 takes place from 15 - 17 November.
Registration is now open!Network News -
Find out who is in the running for a Healthwatch network award this year.E-learning -
Complete our e-learning courses on Microsoft Excel to help you understand everything from the basics to detailed analysis.