Guidance -
Help people stay well and get the most out of health and care services this winter by sharing relevant and timely advice and information on your channels.Blog -
Couldn't join us at Healthwatch 2022? Here are some of this year's highlights.Guidance -
How can you involve more people in your work? Read these top tips and approaches you can take from Healthwatch North East Lincolnshire.Guidance -
Holding health and care services to account is a vital part of the role of local Healthwatch. This toolkit will help you do this effectively.
E-learning -
Check out our e-learning course to help you plan your research project and set it up for success.Guidance -
Healthwatch need a way to collect, store and analyse their data. This guidance covers low cost solutions using Excel – part of the standard Microsoft Office/365 suite.Guidance -
As the cost of living crisis continues, use this template survey and guidance to gather local experiences and carry out engagement with your local community on the subject.Blog -
Help us better support you by taking part in our survey.Guidance -
Take a look at Circle Interactive's standard Terms and Conditions.Guidance -
All Healthwatch are required to sign a data sharing agreement, take a look at the template.Guidance -
Adapt our template to create your own Easy Read version of your Have Your Say form.Guidance -
This document includes examples of how to word consent and explicit consent questions and supporting information to comply with GDPR.Guidance -
Mystery shopping is a research methodology that you can use to gain insight into how services in your local area operate from a service user perspective.Network News -
We are renewing our Smart Survey offer to you for another year, so you can continue to use the helpful tool for your research and engagement surveys.Guidance -
Read this update to our guide on how to commission an effective Healthwatch.Guidance -
This framework will help you see the skills you use in your role, identify any gaps and find the support you need to develop or fine tune them.Guidance -
Check out the learning and development planner to see what events we are planning over the next year.Network News -
Each year, we ask you what you think of our training and guidance and what more we can do to help you do your job. Find out what you told us.Guidance -
These checklists will help you to think through your roles, responsibilities and decision-making within your Healthwatch board.E-learning -
These courses will provide you with an understanding of the legal frameworks on data protection that apply to Healthwatch.Guidance -
Follow these easy steps to update your analytics account to Google Analytics 4 (GA4) and prevent gaps in your website tracking data.Network News -
Health and social care services face big challenges, and if they are to improve, decision-makers must listen to public feedback. Read how we aim to help make this happen.Blog -
Using Smart Survey, a free tool we provide, can help you work collaboratively with other local Healthwatch in your area.Blog -
What could the new relationship between us look like, and what does it mean for you?Guidance -
Introducing this new volunteering opportunity could help your Healthwatch increase its capacity to record, track and follow up on outcomes.Guidance -
As part of our ongoing commitment to enhance the effectiveness of our support to you and promoting equality, diversity, and inclusion (EDI), we are asking each Healthwatch to complete the Annual Satisfaction Survey and Healthwatch People Diversity Survey.Blog -
Gavin Macgregor explains how Healthwatch England plans to streamline and improve the support it provides to the Healthwatch network.Guidance -
Have you had an increase in the number of people contacting you for information and signposting? Are those calls becoming more complex? If so, you are not alone.Guidance -
We have introduced a new logo that Healthwatch who have completed the Quality Framework can use to show their commitment to quality.Guidance -
Want help with a research project? Or starting to plan your next project and not sure what help we can offer? Check out this comprehensive guide with details of all the ways we can help make your research planning, delivery and reporting easier.E-learning -
Check out our e-learning course to help you with successful volunteer recruitment and retention.Guidance -
Jon Turner, Impact Programme Lead, considers our social value and gives some useful tips you might want to consider when preparing for a tender.Blog -
In her latest blog, Louise Ansari describes the importance of shared values and how you can be part of shaping our collective culture.Network News -
Building a stronger Healthwatch.Guidance -
Want to be able to train up your own enter and view volunteers? This new training pack will give you all the resources and information you need to be able to hold online or face-to-face training for your volunteers.Guidance -
Check out our video to help you get started on the data sharing platform, matching up your data categories and troubleshooting.Guidance -
This toolkit has resources to help you market your services, gather care experiences and share advice and information this winter, including messaging, social media ideas, graphics and templates.Guidance -
Next week we launch our new report, "The Public’s Perspective. The State of Health and Social Care". This plan offers more information about the report and provides resources to help you promote it, including messaging, social media assets, and a template letter to your partners.Blog -
As a local Healthwatch, you can now refer local people to get help from NHS and Care Volunteer Responders. Find out about Volunteer Responders, what they do, and how you can request help.Network News -
We're launching a new public feedback campaign in February! Find out how what we'll be doing and how your Healthwatch can get involved.Guidance -
Download the 2024 campaigns calendar to help you plan your engagement and communications strategy for the year ahead.Guidance -
Download our guide to uploading your reports to the National Reports Library, our central repository of local Healthwatch and Healthwatch England reports.Guidance -
Use this toolkit to support our new campaign, which focuses on gathering more feedback from people from minority ethnic backgrounds and lower-income communities.Network News -
Read our new report looking at recent issues, challenges and opportunities faced by Healthwatch across England.