Resources

During the pandemic, Healthwatch were unable to visit services to find out about people's experiences. Across the network, Healthwatch have found other ways of getting insight that may prove useful as an alternative to Enter and View.

Have you just joined local Healthwatch as a board member? Or would you like to brush up on your knowledge and skills about running an effective Healthwatch?

Top tips for engaging diverse communities in your research.

Volunteers are vital to the work of the Healthwatch network. Our new guide provides best practice advice on the recruitment, management and support of volunteers.

New resources to help you support your volunteers.

These templates will help to ensure that you have clear and robust volunteering policies available.

This training will help give a good overview of engagement techniques that can be used to help you gain insight from people who are not online.

Download this year's annual report template to showcase how your work has made a difference to services and your local communities.

Take a look at these role descriptions and amend or adapt based on the volunteering needs of your Healthwatch.

If we make a mistake, it’s important that we work quickly to put things right and learn from what has happened. This resource provides a template policy you can adapt to use in your work as a local Healthwatch.

Find out more about why it’s important your conflict of interest policy is robust, how it can help you to demonstrate your independence to the public and support you in measuring your effectiveness within the Quality Framework.

Find out why it’s important your code of conduct is tailored to your values, how it can help you manage challenging behaviours, and meet the needs of the Quality Framework in demonstrating your effectiveness.