Enter and view training pack

All Healthwatch can carry out Enter and View visits and need Authorised Representatives to do this. You told us that you would like help to train your volunteers and staff to become Authorised Representatives.

Thank you to Healthwatch Redbridge, who have produced this training pack, which you are welcome to use. Healthwatch Redbridge have a wealth of experience in delivering Enter and View and in training Authorised Representatives.  They pride themselves on their accessibility so you will find all these resources are highly accessible for all the volunteers and staff you will want to train.  

What does the training resource include? 

The pack includes slides, handouts, case studies and comprehensive session plans for both online and classroom-based sessions.

There are step by step instructions to help you, and we recommend that you go through the slides and session plans to familiarise yourself with the content before starting your training.

You can adapt and edit all the resources to meet your own needs.