Mike McClement will be running the course. Mike is a leading confidence coach in the UK and an international best-selling author. His book ‘Brilliant Self-Confidence’, published by Pearson Education, is available worldwide in a number of languages.

His practical techniques have proved that, whatever your situation, confidence really is a skill you can learn and his trusted formula for building self-confidence has helped thousands of people. Mike makes confidence building manageable, even for people who see the challenge as pretty well impossible.

No booking available

Healthwatch Adult Social Care network is a quarterly meeting focused on sharing information and developing network-wide ideas to influence adult social care reform positively

 

Type of event

Large discussion and information sharing network. Please bring any ideas about social care projects or challenges you want to share.

 

Who is this event for?

Healthwatch staff or volunteers who are actively involved in social care work or are seeking to become involved.

No booking available

NHS England is developing guidelines, to accompany the

No booking available

The Department of Health and Social Care (DHSC) and NHS England are working to establish a new online service – NHS Online - which will deliver online elective care as part of the NHS. When the establishment of any NHS Trust is being considered, there is a duty on the Secretary of State for Health and Social Care to first consult with the relevant local Healthwatch.

Type of event

This will be an online session which will be a mix of information and discussion. The session will be fully facilitated.

No booking available

Understanding the health and social care system e-learning

E-learning - 26 November 2025

Check out our e-learning course to help you navigate the health and social care system.

About this course 

This is a bespoke e-learning course for Healthwatch staff which will give you a broad understanding of England's health and care system.

It covers changes announced recently, including the merging of NHS England with the Department of Health and Social Care and changes to integrated care systems.

Who is the course for? 

This course is for all Healthwatch staff who want a basic knowledge of the health and social care system. It can also act as a refresher for those with more detailed knowledge.

How long will it take, and what does it involve? 

This e-learning course will take you about 60 minutes to complete. Please book out that length of time to finish the course in one sitting for the best learning experience, but you can save your work and return to it if you need to.  

The course is divided into clear sections and comprises of a mixture of: 

  • Information to read. 
  • Videos to watch. 
  • Interactive activities.  
  • Short tests of learning. 

Once you have completed the course, you can leave feedback and download your certificate. 

What will you learn? 

By completing this course, you will understand:


•    How the NHS works, how it is funded and organised.
•    What social care is and how people access it.
•    Public health and why it's important.

Take the course here. 

 

Need help logging in to take an e-learning course? 

To take one of our e-learning courses for the first time, click the link for the course then select ‘sign up’ and register on EasyGenerator with your e-mail address and set your password.

Use these login details for all future courses, or to re-visit a course. You can also reset your password at anytime by selecting the ‘forgotten password’ link.  

Please note: our previous ‘Measuring Success’ workshop covered much of the content of this session. We therefore suggest you don’t book on this if you have attended that.

Few non-profit organisations don’t want to improve how they measure and then communicate their impact.

But what level of demonstrating impact can they realistically achieve? What do they want to prove – to whom – and what will convince them anyway?

No booking available

Many of you asked for training in project management in the recent learning needs survey so we have sourced this course from Total Success Training.  If there is demand, we will book more sessions. 

No booking available

We know many of you are experiencing, facing and/or preparing for significant change.  Many of you asked for support in navigating that change so we have sourced this course from the Management Centre.  If there is demand, we will book more sessions. 

No booking available

Many of you asked for training in project management in the recent learning needs survey so we have sourced this course from Total Success Training.  If there is demand, we will book more sessions. 

No booking available

Neurodiversity is a word used to describe the different thinking styles that affect how people communicate with the world around them. Around 15-20% of all the people living in the world are thought to have a neuro-difference and no two people will be affected by their condition in the same way.

Education, healthcare, and workplace settings can present significant challenges for neurodivergent people, primarily due to a lack of understanding of their needs. But what does good practice look like and what do we need to consider when engaging and supporting neurodiverse people?

No booking available
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